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Reverse Osmosis reverses the natural osmotic pressure by applying sufficient external pressure to the more concentrated side of a solution.

Reverse Osmosis (RO) is considered as the most advanced liquid filtration technology. RO is a very reliable and time tested technology to reduce the total dissolved solids in the water to below permissible limits.

RO technology is very effective in the removal of chemical contaminants such as excessive dissolved solids such as Sodium, Calcium, Magnesium, Fluorides, Chlorides, Sulphates, Nitrates, and heavy metals like Lead, Arsenic, Copper, Mercury etc.

The choice of the most appropriate purification technology is based on the characteristics of the water to be purified. Hence, it is essential to subject the raw water to a thorough analysis.

Based on the water report, it is easy to zero in on the best technology / purifier model. MORF, which markets and services Kelvinator's range of water purifiers in India is basically a professional water engineering organization. The MORF team can test your water at your request and suggest the most appropriate solution.

The choice of purification technology entirely depends on the needs of the feed water. ie., the nature of contaminant load.

If the feed water has only physical, organic and microbial contaminations, a UV purifier can be ideally used. On the contrary, if the feed water has excessive inorganic contamination (TDS), heavy metals and other chemical contaminants in addition to physical and microbial loads, RO is the only choice.

Both UV and RO are time-tested, effective technologies applied for different water conditions.

The service frequency for Kelvinator's range of water purifier is entirely dependent on the feed water quality and the usage pattern.

Kelvinator's range of water purifiers constantly works on high operating pressure to remove the various types of tough physical, chemical and biological impurities from the water. This means the cartridges and membrane are at optimal use and therefore need to be periodically cleaned and serviced.

Kelvinator water purifiers use a multi stage purification process to eliminate excessive physical, chemical and microbial contaminants in the water. Kelvinator water purifiers are simple in design, user friendly and incur lower maintenance costs.

Kelvinator, uses one of the world’s best membranes which is reputed for consistent quality of purified water over a long period of time.

Kelvinator's range of water purifiers is basically a home water purifier and is only designed for the average consumption of a family. Kelvinator's range of water purifier can be used continuously for up to 5 hours a day and not beyond that.

If your office usage matches the maximum hours specified for Kelvinator's range of water purifier, you may use the purifier at your office.

All the filter cartridges, carbon blocks/granules, pH cartridge, UF membrane and RO membrane need to be replaced at periodical intervals. The frequency of these replacements entirely depends on the quality of feed water and the usage pattern.

However, broadly, it can be said that the cartridge filters and carbon blocks / granules will require replacements once in every six months and pH cartridge will have to be replaced once in six months or after consumption of 3000 liters whichever is earlier and the UF and RO membrane may need replacement once in a year.

Kelvinator's range of water purifiers is either serviced by the Company’s service technicians directly or by the service technicians of the Company’s authorized franchisees. These technicians will visit your place and supply / replace the required consumables at prices prevalent at the time of supply.

As our esteemed customer, you are requested to register your complaints / service requests directly by calling our Company’s helpline / service centres at your location or through our website.

Strictly no. It is strongly recommended to discard the first full tank of water after the Kelvinator water purifier is installed and whenever the membrane is replaced.

Check whether the power is on or off and determine whether the inlet tap valve is open or closed. If the power is off, switch it on and open the tap valve if it is closed. If both are OK, please register a service request with the Company immediately.

No, servicing the purifier should be left to professionals. Servicing Kelvinator’s range of water purifiers is a job for a specialist and should be entrusted only to a technician trained by the company. Please contact our customer care department when warranted and register your service request.

Immediately contact our customer care department and register the complaint. Our service technicians will evaluate the damages and suggest suitable corrective measures. Under warranty and ACMC there will be no charges subject to the terms and conditions of the warranty and ACMC. Under AMC, cost towards replacement of spares will be charged as per the Company's standard list price. If the purifier is outside the warranty period and also not covered by ACMC /AMC, charges for labour and spare replacement will have to be paid.

Immediately turn off the power switch, unplug the power cord and then close the tap valve. Check for improper installation / fitments. Call our customer care and register a service request.

Yes, Kelvinator’s range of water purifiers come with a pre-filter set free of charge for easy maintenance.

Maintaining a correct body pH balance is vitally important if we are to enjoy good health. Proper body pH balance promotes health and vitality from cellular level. It keeps the body properly oxygenated which in turn helps to energise the body & support high levels of immunity.

Yes, we offer a one year comprehensive warranty period for the entire range of Kelvinator water purifiers.